Performance Management

There are two areas where we work with clients in the Performance Management area;

(1) Design and Implementation of a new system

In delivering a performance management system if one does not exist in the client's business. Training of managers and staff in the effective implementation would then follow.

(2) Improving the effectiveness of an existing system

When a performance management system is already in place, and there is a need to develop management skills in using the system positively and effectively.

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Example contents...

• The purpose of Performance Management

• Creating a balance of;

- Reviewing the past, defining the future

- The business need, the individuals' development

- Short, mid and long term goals

• Converting a process into a way of leading, managing and working with the team and individuals

• Formal and informal review sessions, the concept of ongoing - periodic - annual

• Competence models as one of the tools in the performance management and review process

• Planning formal review sessions

• The positive communication and influencing styles in performance management and review

• Managing the individual's expectations

• Agreeing and implementing performance development actions