We have been awarded a contract by a major insurance brokerage to develop and implement a new performance management system. The client, who has plans to grow significantly, by organic growth and acquisition, is committed to people development as a key part of their business strategy.

The implementation of the new system will be supported by the introduction of a coaching program for all managers in the business. Recognising that a new system or process in itself will not deliver improved performance, developing a coaching culture will be a key element in ensuring that people development and performance management becomes a living part of the operation.

The coaching programme is the first phase of a long term project. By spring next year the first outputs of the performance reviews will be completed, which will include identified training and development needs for all people in the business.

Our role will be to work with our client in developing programmes to address the needs and to support the on-going coaching initiative.

Why were hr TEAM selected by the client? The client's feedback was;

"We could have gone and bought off-the-shelf packages and programs, but as this a strategic initiative we wanted to develop solutions that integrate with our business and culture. After meeting a number of training consultancies we were convinced that hr Team is a partner who can add value for us in the short, mid and long term. They have taken the time to understand our business and responded with considered solutions which we can work on together".