• Maximise the realisation of opportunities a customer presents

• Establish most cost effective ways of serving the customer

• Optimise the profitability of the business in an account

• Create competitive advantage

• Develop a relationship that provides stability and growth

Customer Drivers

• The increased profile of purchasing - the move from purchasing to supply side management

• Procure products and services most effectively, in terms of unit price and gaining value added services

• Simplifying / streamlining the purchasing function via supplier reduction programmes

• Using competition amongst suppliers to leverage attractive agreements

• Contribute to profit by effective purchasing

Our Account Management model...